At Worthing Farms, we understand that sometimes changes are necessary after placing an order. Our Order Update Policy outlines how you can request modifications to your order and the procedures we follow to accommodate these changes.

Requesting Order Updates

If you need to make changes to your order, such as adding or removing items, adjusting quantities, or updating delivery details, please contact our customer service team as soon as possible.

You can request order updates by contacting us via phone at 309 – 337 – 0192 or email at worthingtonfarms2022@gmail.com.

Please provide your order number and clearly outline the changes you wish to make when contacting us.

Modification Window

We will make every effort to accommodate order updates; however, please note that modifications may only be possible within a certain timeframe before the scheduled delivery.

The modification window typically closes 14 days before the scheduled delivery date to allow for efficient processing and preparation of orders.

Confirmation of Changes

Once you have submitted your request for an order update, our customer service team will review the proposed changes.

We will confirm the feasibility of the requested modifications and provide you with an updated order summary reflecting any adjustments.

Timing of Updates

While we strive to process order updates promptly, please be aware that changes may impact the fulfillment and delivery timeline of your order.

We will communicate any anticipated delays or adjustments to the delivery schedule resulting from order updates.

Payment Adjustments

Depending on the nature of the requested modifications, adjustments to the total order cost may be necessary.

We will provide you with a revised invoice detailing any changes to the order total due to additions, removals, or adjustments to product quantities.

Policy for Last-Minute Updates

In the event that you need to request changes to your order within 14 days of the scheduled delivery date, please contact us immediately.

While we will make every effort to accommodate last-minute updates, please note that changes made within this timeframe may be subject to limitations based on product availability and logistical constraints, and you will be held liable for additional costs that come with the changes.

For Questions

Our customer service team is available to assist you with order updates and inquiries during our regular business hours.

For urgent matters or last-minute updates, we recommend contacting us by phone for expedited assistance.